Privacy Policy

Data we process

Crownpokies processes account, device and payment-related information needed to operate the service for players in Australia. That can include identity details, contact data, transaction records, device identifiers and support correspondence.

Purpose

Data is used for account access, security checks, fraud prevention, customer support and legal obligations. Marketing messages are sent only where you have opted in and can be stopped from the account settings or by writing to support.

Sharing

Information may be shared with payment providers, identity-check vendors and authorities when the law requires it. We do not sell personal data as a product.

Retention and security

Records are kept for as long as needed for account operation, dispute handling and regulatory retention rules. Access is limited to staff and processors who need it for those tasks.

Requests

Players can ask about stored data, corrections or deletion limits through support@Crownpokies-casino-aus.com. Some records must be kept even after a closure request when AML or licensing rules require it.